Privacy Policy

This Privacy Policy describes how we, MedyoWay, collect, use, and share personal information of our users through our mobile application Medyo. Our commitment to your privacy is a top priority and we are committed to protecting the personal information you provide to us.

Collection of Personal Information:

  • Information you provide: We collect information , such as your name, email address, password, phone number, date of birth.
  • Location Information: We may collect information about your location when you use our app, such as your device’s GPS data.
  • Information about your phone and about your visits and use of this application (including your IP address, geographical location, phone type and version, operating system, referral source, length of visit, app navigation).

Use of Personal Information:

  • To authenticate your account credentials and identify you, it is necessary to log you in to the app and ensure the security of your account.
  • To process your reservations and provide you with customer service.
  • To communicate with you about your account or use of our Services, and/or functionality; respond to your comments and questions.
  • To send you promotional materials and marketing communications.
  • To improve our services including analyzing usage patterns and troubleshooting technical issues.

Sharing of Personal Information:

  • Our team cares about our users’ privacy. Therefore, it is important to state that the user’s personal data will not be provided and made available by any external third party. 
  • We may share information related to the reservation itself with our partner in which you have made your reservation (name, date, time, previous reservations, phone number).
  • We may disclose your personal information if required to do so by law or in response to a valid request by a law enforcement or government agency.

Data Security:

We take appropriate technical and organizational measures to protect the personal information we collect and store from unauthorized access, disclosure, alteration, or destruction.
Note: Data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

Data Storage and Retention:

We maintain reasonable technical, administrative, and physical security measures designed to protect your information from loss, misuse, unauthorized access, disclosure, alteration, and destruction.
We will retain your personal data for as long as is necessary to fulfill the purpose for which it was collected; therefore, we will retain your personal information for as long as your account is active.

Changes to Privacy Policy:

We may revise this Privacy Policy from time to time and will update the “Last Revised” date at the top of the policy when we do so. We encourage you to periodically review this policy for the latest information on our privacy practices.

Contact Us:

If you have any questions about this Privacy Policy or our treatment of the information you provide us, please contact us through [email protected]
You can also contact your Medyo support agent through our Whatsapp Support directly from the app.

Acceptance of Privacy Policy:

By using our app, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our app.

This Privacy Policy describes how we, MedyoWay, collect, use, and share personal information of our users through our mobile application Medyo Agent. Our commitment to your privacy is a top priority and we are committed to protecting the personal information you provide to us.

Collection of Personal Information: 

  • Information you provide: We collect information you provide when you become a member in our app, such as your establishment name, email, password, phone number, location, menu, open hours, capacity, pictures, requirements, cuisine, description. 
  • Location Information: We may collect information about your location when you use our app, such as your device’s GPS data. 
  • Information about your phone and about your visits and use of this application (including your IP address, geographical location, phone type and version, operating system, referral source, length of visit, app navigation). 
  • Guest information: We collect information about your guests and their reservations. 

Use of Personal Information: 

  • To authenticate your account credentials and identify you, it is necessary to log you in to the app and ensure the security of your account. 
  • To process your reservations and provide you with customer service. 
  • To communicate with you about your account or use of our Services, and/or functionality; respond to your comments and questions. 
  • To improve our services including analyzing usage patterns and troubleshooting technical issues. 

Sharing of Personal Information: 

  • Our team cares about our users’ privacy. Therefore, it is important to state that the your personal data will not be provided and made available by any third party.
  • We may disclose your personal information if required to do so by law or in response to a valid request by a law enforcement or government agency. 

Data Security: 

We take appropriate technical and organizational measures to protect the personal information we collect and store from unauthorized access, disclosure, alteration, or destruction. 
Note: Data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet. 

Data Storage and Retention: 

We maintain reasonable technical, administrative, and physical security measures designed to protect your information from loss, misuse, unauthorized access, disclosure, alteration, and destruction.
We will retain your personal data for as long as is necessary to fulfill the purpose for which it was collected.

Changes to Privacy Policy: 

We may revise this Privacy Policy from time to time and will update the “Last Revised” date at the top of the policy when we do so. We encourage you to periodically review this policy for the latest information on our privacy practices. 

Contact Us: 

If you have any questions about this Privacy Policy or our treatment of the information you provide us, please contact us through [email protected] 

You can also contact your Medyo support agent through our Whatsapp Support directly from the app. 

Acceptance of Privacy Policy: 

By using our app, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our app.